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  Patient Portal Technical Support

We want to improve your experience with Northern Arizona Orthopaedics. We apologize for any problems you may be experiencing with our website, and we will do our absolute best to assist you.


For support using the Patient Portal, contact Technical Support  

  • Technical Support, please call: 928-226-2950
  • If you receive a voicemail message, please leave a  detailed description of the issues you are experiencing. In addition, please provide the following information: 
    • Full Name
    • Date of Birth
    • Phone Number
    • Email Address
  • Your time is valuable. We will return your call shortly! 

If you have been instructed to do so by a member of the NAO team: 

  1. Click here  to download our Remote Support Software. 
  2. Our Patient Portal Technical Support staff member can directly assist you on your own computer. You will be on the phone at the same time they walk you through the pages of the website. 
  3. Before the software can be used, however, a disclaimer must be accepted. 
  4. Please read it carefully before accepting the terms of use for the software.
  5. We look forward to helping you.